Liability: Care Underwriting
Our Care team combines specialist underwriting knowledge with a deep understanding of both the Aged Care and Disability Care sector’s unique risk profile. Our team are market leaders and have a long-standing involvement in the Aged Care and Disability Care space, we’ve built one of the market’s most trusted offerings. Our expertise spans everything from regulatory requirements and operational exposures to claims trends specific to both Aged Care and Disability Care providers.
We offer a Combined Liability Insurance product to the Australian Residential Aged Care, In-Home Care, Community Care and Disability Care sectors, with a focus on being the best offering in the market.
We have a broad risk appetite and take a flexible, solution-focused approach to underwriting. We’re always keen to meet with brokers and their clients to better understand their needs and ensure our cover responds in the right way. Backed by strong technical capability and a commitment to service, we provide dependable, forward-thinking insurance solutions for care providers across Australia.
- Broadform General and Products Liability
- Abuse Insurance (affirmative coverage including sexual abuse and replacement wages for stood down staff)
- Professional Indemnity incl. Malpractice Insurance Civil Liability trigger
- Management Liability which includes Entity Cover, Employment Practices Insurance, Crime Cover (including residents’ property), Crisis Management Expense, Tax Audit Costs and Statutory Liability Insurance
Our Capacity
Up to AUD$20m
Other Features
Support - our policy is designed to adapt to the evolving legal and regulatory landscape, including the new Aged Care Act 2024 and the strengthened Quality Standard regulations which come into effect on 1 November 2025. Plus, we understand the teething problems your clients might encounter along their journey of continuous improvement.
Pricing - we have modelled pricing trends to price risk sustainably, ensuring we remain a long-term player in the market while offering competitive, fair pricing for our clients.
Flexibility - we are always open to discussions and are happy to assist you with any risks that may not fit perfectly within our standard appetite, offering flexibility and support to meet the needs of your clients.
Our Aged Care cover limits:
- General and Products Liability: limits up to $20,000,000
- Abuse: limits up to $20,000,000
- Professional Indemnity: limits up to $20,000,000 including one reinstatement
- Management Liability: limits up to $10,000,000 (incl. entity cover & the following extensions)
- Employment Practices liability: limits up to $5,000,000
- Crime: limits up to $250,000
- Crisis Management: limits up to $250,000
- Statutory Liability: limits up to $5,000,000
- Tax Audit Costs: limits up to $100,000
Care Liability policy documents
Aged Care eProposal Form - Coming soon
Aged Care Policy Wording - Coming soon
Disability Care eProposal Form - Coming soon
Care Industry Claims Brochure - Coming soon
